Terms of service

Terms of Service

Effective Date: December 1, 2024

Welcome to HeartKat! This website is operated by HeartKat. Throughout the site, the terms “we,” “us,” and “our” refer to HeartKat. By accessing our website or purchasing from us, you agree to these Terms of Service (“Terms”). If you do not agree, please discontinue use of the site and services.

1. General Overview

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these Terms, including policies referenced herein. These Terms apply to all users, including browsers, vendors, customers, and content contributors.

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated Terms.

Our store is hosted by Shopify, which provides us with the online platform to sell our products and services.

2. Custom Artwork and Refunds

All sales of custom digital artwork are final once approved for production. For more details, refer to our Refund Policy.

3. Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence or have obtained parental consent to use this site.

You agree not to use our products or services for unlawful purposes or violate any applicable laws, including intellectual property rights.

4. Modifications and Pricing

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue the Service without notice.
  • We are not liable for changes, price adjustments, or product unavailability.

5. Products and Services

  • Certain products or services may only be available online and in limited quantities.
  • Colors and images are displayed as accurately as possible, but we cannot guarantee exact color representation on your device.
  • We reserve the right to limit or cancel orders at our discretion.

6. Accuracy of Information

You agree to provide accurate, current, and complete account and purchase information. Failure to do so may result in order delays or cancellations.

7. Prohibited Uses

You may not use the site or its content:

  • For unlawful purposes.
  • To harm, harass, or defame others.
  • To transmit malicious code or violate security features.
  • For spamming, scraping, or unauthorized data collection.

We reserve the right to terminate access for violations.

8. Intellectual Property

All content on this site, including designs, text, graphics, and images, is the property of HeartKat or its licensors and may not be used without express written permission.

9. User Submissions

If you submit feedback, ideas, or other materials to us, you grant us the right to use them without restriction. Submissions must not violate any third-party rights or contain unlawful material.

10. Third-Party Links

We may link to third-party websites for convenience. We are not responsible for the content or practices of these websites. Review their policies before engaging with them.

11. Limitation of Liability

We are not liable for:

  • Errors, delays, or interruptions in service.
  • Losses resulting from the use of our products or services.
  • Indirect, incidental, or consequential damages.

In jurisdictions where limitations on liability are restricted, our liability will be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify and hold HeartKat harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the site.

13. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in accordance with U.S. law.

14. Contact Information

For questions about these Terms, contact us at:

  • Email: kat@kellokat.com